A working directory of city services, council meeting info, budget transparency, and senior & accessibility resources, usable whether it's election day or any other day of the year.
Welland City Council has approved new ward boundaries that will be used in the 2026 and 2030 municipal elections.
Welland's Election Ward Map lets you enter your address and find your ward instantly. For other questions, call the Clerk's office at 905-735-1700 x2159 or email clerk@welland.ca.
Locations are confirmed by the City Clerk closer to the election. I'll publish them here as soon as they're announced.
The shortest path to the right city service. No clicking through five menus.
Street damage, road hazards, missing signs — file directly with Public Works.
Open formCollection schedule, what goes in which bin, large-item pickup — handled by Niagara Region.
Check schedulePay your bill, report a leak or water-main break, and water service questions.
Water servicesNoise, parking, property standards, animals — file or check a complaint.
File complaintRoutes, schedules, fares, and accessibility info for Niagara's regional transit network.
Plan a tripPlowing priorities, sidewalk clearing rules, and what to do during snow events.
Winter opsBills, payment options, assessment appeals, and rebate programs.
Tax portalRenovations, decks, sheds — find out what needs a permit and apply online.
Permit centreThe council chamber is yours. Here's when it meets, and how to actually use it.
Most residents only hear about the City's 4.01% increase. Here's the full picture for the average Welland home (assessed at $234,000) — including the Region and water/wastewater.
Assessed value: $234,000
Most residents only hear about the City's 4.01% and don't realize the Region's 9.30% hits their bill significantly harder.
Operating budget by category — illustrative
Annual capital plan, last five years ($M) — illustrative
Direct links to programs that residents tell me are too buried on the city site.
Programs & assistance
Services & advocacy
If there's a service, resource, or piece of information that should be on this page — send it. This list grows because residents tell us what they actually need.